Terms of Service

Last Updated: January 18, 2026
Effective Date: January 18, 2026

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you (either an individual or a legal entity, "you" or "Customer") and UnfairLaw ("UnfairLaw," "we," "us," or "our") governing your access to and use of the UnfairLaw evidence intelligence platform, including our website, software applications, APIs, and related services (collectively, the "Services").

By creating an account, accessing our Services, or submitting documents for processing, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are entering into these Terms on behalf of a law firm, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and references to "you" shall refer to that entity.

If you do not agree to these Terms, you may not access or use our Services.

2. Description of Services

UnfairLaw provides evidence intelligence and document processing services specifically designed for legal professionals. Our Services include:

Core Services:

• Optical Character Recognition (OCR) processing of legal documents, medical records, discovery materials, and other evidence
• Automated timeline reconstruction from document sets
• Contradiction detection and gap analysis across document productions
• Entity extraction and relationship mapping
• Document classification and organization
• Searchable document databases with advanced filtering
• Export capabilities for litigation support software

Service Delivery: We process submitted documents and deliver structured intelligence outputs within twenty-four (24) hours of submission under normal operating conditions. Processing times may vary based on document volume, complexity, and system capacity.

Service Modifications: We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice. We will make reasonable efforts to notify you of material changes that adversely affect your use of the Services.

3. Account Registration and Security

3.1 Account Creation

To access our Services, you must create an account by providing accurate, current, and complete information. You may register using third-party authentication providers (Google, Microsoft, Apple) or email-based authentication.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

• Use a strong, unique password for your account
• Notify us immediately of any unauthorized access or security breach
• Not share your account credentials with any third party
• Not allow any third party to access your account
• Take reasonable precautions to prevent unauthorized access

We are not liable for any loss or damage arising from your failure to maintain account security.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time, with or without cause, including if:

• You violate these Terms
• You engage in fraudulent or illegal activity
• Your account remains inactive for more than twelve (12) months
• We are required to do so by law or court order
• We discontinue the Services

You may terminate your account at any time through your account settings or by contacting our support team.

4. Acceptable Use Policy

4.1 Permitted Use

You may use our Services solely for lawful purposes in connection with legal proceedings, case preparation, discovery management, and related professional legal activities.

4.2 Prohibited Conduct

You agree not to:

• Upload, submit, or process documents containing child sexual abuse material, content depicting minors in a sexual manner, or any illegal content
• Use the Services to violate any applicable law, regulation, or court order
• Submit documents you do not have the legal right to possess or process
• Attempt to gain unauthorized access to our systems, networks, or other users' accounts
• Interfere with or disrupt the integrity or performance of the Services
• Use automated systems (bots, scrapers) to access the Services without our written permission
• Reverse engineer, decompile, or attempt to extract source code from our software
• Remove, obscure, or alter any copyright, trademark, or proprietary rights notices
• Use the Services to transmit viruses, malware, or other malicious code
• Impersonate any person or entity or misrepresent your affiliation
• Engage in any activity that could damage our reputation or business interests

5. Pricing, Payment, and Credits

5.1 Credit-Based Pricing

Our Services operate on a credit-based pricing model. Each page of a submitted document consumes one (1) credit, regardless of whether OCR processing is required. For example, submitting a 500-page document will consume 500 credits.

Important: Credits are consumed for every page submitted, including:

• Pages that have already been OCR'd
• Native digital documents (PDFs with embedded text)
• Blank or nearly blank pages
• Cover pages and separator sheets
• Duplicate pages

5.2 Credit Purchase and Expiration

Credits may be purchased through your account dashboard. Credit packages and pricing are displayed at the time of purchase. Unless otherwise specified in your plan:

• Credits do not expire
• Credits are non-refundable once purchased
• Unused credits remain in your account for future use
• Credits are non-transferable between accounts

5.3 Payment Terms

Payment for credit purchases is due immediately at the time of purchase. We accept payment via credit card, debit card, and other payment methods as indicated on our website. By providing payment information, you authorize us to charge the applicable fees to your payment method.

6. Intellectual Property Rights

6.1 UnfairLaw Intellectual Property

The Services, including all software, algorithms, user interfaces, designs, graphics, text, and other content provided by UnfairLaw, are owned by UnfairLaw and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 Customer Content Ownership

You retain all ownership rights in the documents and materials you submit to the Services ("Customer Content"). By submitting Customer Content, you grant UnfairLaw a limited, non-exclusive, worldwide license to process, analyze, and transform your Customer Content to provide the Services.

6.3 Processed Outputs

The structured intelligence outputs generated by our Services from your Customer Content ("Processed Outputs") are owned by you. We grant you a perpetual, irrevocable license to use, modify, and distribute Processed Outputs for any lawful purpose.

7. Data Security and Confidentiality

7.1 Security Measures

We implement industry-standard technical and organizational measures to protect Customer Content from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption of data in transit using TLS 1.2 or higher
• Encryption of data at rest using AES-256 or equivalent
• Access controls and authentication mechanisms
• Regular security audits and vulnerability assessments
• Employee training on data security and confidentiality
• Incident response procedures

7.2 Confidentiality

We treat all Customer Content as confidential information. We will not access, use, or disclose Customer Content except:

• As necessary to provide the Services
• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety, or that of others
• In anonymized, aggregated form that cannot identify you or your clients

7.3 Legal Professional Privilege

We acknowledge that Customer Content may include materials subject to attorney-client privilege, work product doctrine, or other legal protections. We will not intentionally waive or compromise such protections. However, you are solely responsible for determining whether submitting documents to our Services affects any applicable privileges.

8. Disclaimers and Limitations of Liability

8.1 Service Availability

The Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

8.2 OCR Accuracy

While our OCR technology achieves high accuracy rates, we do not guarantee 100% accuracy in document processing. OCR accuracy depends on factors including document quality, font types, handwriting legibility, and document condition.

You are solely responsible for verifying the accuracy of Processed Outputs before using them in legal proceedings.

8.3 Not Legal Advice

UnfairLaw provides technology services, not legal advice. Our Services do not constitute legal advice, and we are not a law firm. You should consult with qualified legal counsel regarding any legal questions or decisions.

8.4 Limitation of Liability

To the maximum extent permitted by law, UnfairLaw shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities, arising out of or related to these Terms or your use of the Services.

Our total liability to you for all claims shall not exceed the amount you paid to UnfairLaw in the twelve (12) months preceding the event giving rise to liability, or one hundred dollars ($100), whichever is greater.

9. Contact Information

If you have questions about these Terms, please contact us:

UnfairLaw
Email: [email protected]
Support: [email protected]
Website: https://unfairlaw.com